Your appointment time is important to us and is reserved for you. We have a 24-hour cancellation policy. If you do not provide cancellation notice within 24 hours of your appointment, we will charge you in full for the missed appointment. If you have an emergency, please let us know so that we can treat your specific situation with personal attention. This cancellation policy is necessary for our small business to continue to serve our clients in need of treatment. Please call or email the clinic to cancel an appointment. Thank you for understanding.
Late Arrival Policy
In our efforts to make your visit more comfortable and provide you with the most effective treatment, our office has implemented a late arrival policy. Should you arrive late you will receive the remaining time allocated to your scheduled appointment however you will be billed the full amount of the appointment duration you have reserved. This is to ensure that patients coming in after you do not have to wait for their reserved time. We will try to accommodate latecomers to the best of our ability but cannot compromise on the quality and timely care provided to others. New patients are asked to fill out the intake form online prior to their appointment or come in early to fill it out. We appreciate your understanding.
No Show Policy
Your appointment time is reserved just for you. A missed visit leaves a hole in the therapists' day that could have been filled by another patient. Patients who miss their appointment will be charged a no show fee of the full treatment amount.